When a fault occurs a specific fault reaction is executed by the drive. Depending on the fault, the reaction can be to:
- Controlled stop, which slows down any motion to zero velocity (see also CS.VTHRESH and CS.TO) and disables the power stage.
- Disable power stage, which immediately disables the power stage (also known as coast to stop).
- Dynamic brake, which slows down the motor load by shorten the motor phases.
If the drive has a fault relay, it is immediately open when a fault occurs.
Fault & Warning Indicators at the Device
For devices with two 7-segments display
The display on the front panel shows the number of the fault that occurred. If a warning is issued prior to the fault, the warning is shown on the segment and has the same number as the associated fault.
The left 7 segment display shows “F” for a fault or “n” for a warning. The right one shows the fault or warning number as follows: “x” [break] “y” [break] “z” [break], where xyz describes the number. The highest priority fault is displayed. Multiple faults may be present when a fault condition is occurring.
For devices with one 7-segment display
The display on the front panel shows the number of the fault that occurred. If a warning is issued prior to the fault, the warning is shown on the segment and has the same number as the associated fault.
The 7 segment shows the fault or warning and the number through the following sequence: “F” or “n” [break] “x” [break] “y” [break] “z” [break], The highest priority fault is displayed. Multiple faults may be present when a fault condition is occurring.
For devices without any display, but with a LED
A multicolor LED on the device shows if a fault or warning is occurring. Faults are indicated with a red blinking. Warnings with a yellow blinking. When connected to workbench, the main screen shows the “virtual” two segment display from the device.
Fault & Warning Details with a Connected Device
With the device connected to workbench, the main screen shows a “virtual” 7-segment display, with appropriate sequence for a fault / warning code. The status bar at the button of workbench shows if a warning or fault is active. The faults and warnings screen shows the details of the actual faults as well as the fault history. In the terminal, the entire list of faults can be read by DRV.FAULTS. This command can also be used by any external controller or HMI that is connected to the device. A similar command for warnings is DRV.WARNINGS.
Clearing Faults
Most faults can be cleared without cycling power to the drive (unless they are specifically noted in the table as requiring 24 V power cycle).
Once the fault cause is remedied, you can clear the fault using any one of the following methods:
- Click Disable and Clear Fault on the WorkBench toolbar.
- Click the Software Enable button on the WorkBench toolbar.
- Click the Hardware Enable button on the WorkBench toolbar.
- Enter the DRV.CLRFAULTS command in the terminal screen.
-
- Clearing faults when a feedback fault is active will re-initialize the feedback. In case the feedback is single-turn only, the axis will need to be re-homed afterwards.
For more detailed information on clearing drive faults, see Clearing Faults.
Faults and Warnings Table
|
Fault (“F”) Warning (“n”) |
Message/Warning | Cause | Remedy | Drive Response to Fault |
|---|---|---|---|---|
| .. |
|
|
N/A | |
| F0 | Reserved. | N/A | N/A | |
| F101 | Firmware incompatible. | Installed firmware is not compatible with the drive hardware. | Load compatible firmware into the drive. | Disable power stage |
| n101 | The FPGA is a lab FPGA. | The FPGA is a lab version FPGA. | Load the released FPGA version that is compatible with the operational firmware. | None |
| F102 | Resident Firmware failed. | Software failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| n102 | Operational FPGA is not a default FPGA. | The FPGA minor version is larger than the operational firmware default FPGA minor version | Load the released FPGA version that is compatible with the operational firmware. | None |
| F103 | Resident FPGA failed. | Software failure detected. Load resident FPGA failure occurred (several cases according to flowchart, including incompatible image to FPGA type and fieldbus type). | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F104 | Operational FPGA failed. | Software failure detected. Load operational FPGA failure occurred (several cases according to flowchart). | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F105 | NV Memory Stamp. | Non-volatile memory stamp is corrupted or invalid. | Reset the drive to default memory values using Parameter Load in WorkBench. | Disable power stage |
| F106 | NV Memory Data (might occur when downloading firmware). | Non-volatile memory data is corrupted or invalid. When this fault occurs after a firmware download, it is not an indication of a problem (clear the fault and perform a “save” to the drive). | Reset the drive to default memory values using Parameter Load in WorkBench. | Disable power stage |
| n107 | Positive limit switch triggered. | Either a digital input is configured as positive limit switch (DINx.MODE 18) and its state is “off” OR a positive software position limit is configured (SWLS.EN) and the actual position PL.FB is greater than the configured limit (see also SWLS.LIMIT0/ SWLS.LIMIT1). | Move the load away from the limits. | Controlled stop |
| n108 | Negative limit switch triggered. | Either a digital input is configured as negative limit switch (DINx.MODE 19) and its state is “off” OR a negative software position limit is configured (SWLS.EN) and the actual position PL.FB is less than the configured limit (see also SWLS.LIMIT0/ SWLS.LIMIT1). | Move the load away from the limits. | Controlled stop |
| F120 | Failed to default parameters. | Drive parameters could not be reset to default because the drive was enabled |
Disable the drive |
Disable power stage |
| F121 | Homing Error. | Drive did not finish homing sequence. | Check homing sensor, homing mode, and homing configuration. | Controlled stop |
|
F123 n123 |
Invalid motion task. | Invalid motion task. | Check motion task settings and parameters to make sure that the values entered will produce a valid motion task. | Disable power stage |
| F124 | Cogging compensation non volatile memory data error (CRC). | The cogging compensation table saved in non-volatile memory is corrupted. | Configure and save your cogging compensation table again. If the fault persists, send the drive for repair. | Disable power stage |
|
F125 n125 |
Fieldbus Sync frames lost. | The fieldbus lost synchronization. | Check fieldbus connection (X5 and X6 if you are using EtherCAT; X12 and X13 if you are using CANopen) or the settings of your EtherCAT or CANopen master. | Controlled stop |
|
F126
n126 |
Bode plot too much movement. | Too much movement was created during a Bode plot. Motor is unstable and is not following drive instructions. | Check that the system is closed loop stable. Refer to the system tuning guide. | Dynamic braking |
| F127 | Incomplete Emergency Procedure. | Incomplete emergency stop procedure (problem with the emergency stop motion task). | Disconnect power from drive and check emergency stop procedure. | Dynamic braking |
| F128 | Mpoles / Fpoles not integer. | Ratio of motor poles to feedback poles must be a whole number. | Change to a compatible feedback device. | Disable power stage |
| F129 | Fieldbus Heartbeat lost. | Heartbeat lost. | Check CANopen cabling. Reduce bus load or increase the heartbeat update time. | Controlled stop |
| F130 | Secondary feedback supply over current. | 5V power supply was shorted out on X9. | Check X9 connection. | Disable power stage |
| F131 | Secondary feedback A/B line break. | Problem in secondary feedback detected. | Check secondary feedback (X9 connection). | Disable power stage |
| F132 | Secondary feedback Z line break. | Problem in secondary feedback detected. | Check secondary feedback (X9 connection). | Disable power stage |
| F133 | Fault number changed to to F138. See F138 for details. | Disable power stage | ||
| F134 | Secondary feedback illegal state. | Feedback signals were detected in an illegal combination. | Check X9 connection. | Disable power stage |
|
F135 n135 |
Fault on FB2 is preventing remote commutation for FB1. | Attempt to issue motion task before the axis is homed. Axis must be homed before motion task can start. | Change opmode or home axis. | Disable power stage |
| F136 | Firmware and FPGA versions are not compatible. | The FPGA version does not match the firmware FPGA version constants. | Load the FPGA version that is compatible with the firmware. | Disable power stage |
| n137 | Homing and feedback mismatch | The configured homing mode is not supported by the motor feedback type used. | Change homing mode. | None |
| F138 | Instability during autotune. | Drive current (IL.CMD) or velocity feedback (VL.FB) exceeds allowable limit (BODE.IFLIMIT or BODE.VFLIMIT). This fault only occurs in BODE.MODE 5. This fault often occurs when complex mechanics, belts, and compliant loads are present. | Change BODE.MODE if appropriate. If BODE.MODE 5 is appropriate and the fault occurs at the end of an Autotuning, then the motor is not robustly stable. You can manually adjust Autotuner settings. Manual tuning may be required to make the motor stable. | Controlled stop |
| F139 | Target position was overshot due to invalid motion task activation. | The drive cannot decelerate from its current speed to reach the end point of the second motion task without moving past it. Increase the deceleration rate in the move or trigger the move earlier. | Change Motion task profile and clear fault with DRV.CLRFAULTS. Or change the value of FAULT139.ACTION = 1 to ignore this condition. | Disable power stage |
| n140 (deprecated in 1.10.2.000) | VBUS.HALFVOLT has changed. Save the parameters and reboot the drive. | The user has changed the numerical value of VBUS.HALFVOLT. This change only takes effect after a DRV.NVSAVE command and after rebooting the AKD. | Save the parameters in the non-volatile memory via a DRV.NVSAVE command and turn off/on the 24[V] power supply in order to reboot the drive or restore the original stetting of VBUS.HALFVOLT. | None |
| n151 | Not enough distance to move; motion exception. | For trapezoidal and customer table motion tasks:
The target velocity specified in the motion task cannot be reached via using the selected acceleration and deceleration since the distance to travel is not sufficient. For a 1:1 profile: The selected acceleration and deceleration will be extended since there is too much distance to travel and the motion task would exceed its maximum allowed velocity. |
Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check motion task settings and parameters to make sure that the values entered will produce a valid motion task. | None |
| n152 | Not enough distance to move; following motion exception. | A new motion task activated, when one motion task is already active and the target position specified in the motion task parameters cannot be reached with specified target velocity, acceleration and deceleration parameters. The motion task will directly decelerate to into the target position or ramps down to velocity 0 and start another move to reach target position of the next motion task. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check motion task settings and parameters to make sure that the values entered will produce a valid motion task. | None |
| n153 | Velocity limit violation, exceeding max limit. | A new target velocity calculated internally due to an exception, and is being limited due to user velocity limit. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check motion task target velocity settings and parameters to make sure that the values entered will not exceed the VL.LIMITP and VL.LIMITN setting. | None |
| n154 | Following motion failed; check motion parameters. | Activation of the following motion task failed due to incompatible parameters, or motion task does not exist. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check following motion task settings and parameters to make sure that the values entered will produce a valid motion task. | None |
| n156 | Target position crossed due to stop command. | The motion task crosses the target position after triggering a DRV.STOP command. This situation can happen when processing a change on the fly motion task and triggering a DRV.STOP command close to the target position of the currently running motion task. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n157 | Homing index pulse not found. | A homing mode with index detection is activated, and index pulse is not detected while moving across the range determined by the hardware limit switches. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n158 | Homing reference switch not found. | A homing mode with reference switch detection is activated and the reference switch is not detected while moving across the range determined by the hardware limit switches. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n159 | Failed to set motion task parameters |
Invalid motion task parameters assignment. This warning can appear upon an MT.SET command. |
Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check motion task settings and parameters. |
None |
| n160 |
Motion task activation failed. |
Activation of the motion task failed due to incompatible parameters, or motion task does not exist. This warning can appear upon an MT.MOVE command. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. Check motion task settings and parameters to make sure that the values entered will produce a valid motion task. | None |
| n161 | Homing procedure failed. | Homing error observed during the operation of homing procedure. | Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n163 | MT.NUM exceeds limit. | This warning appears with n160. This warning is triggered when you try to trigger a motion task > 128 (such as MT.MOVE 130). | Trigger only motion tasks between 0 and 128. Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n164 | Motion task is not initialized. | This warning appears with n160. This warning is triggered when you try to trigger a non-initialized motion task. | Initialize the motion task first before starting the task. Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n165 | Motion task target position is out. | This warning appears with n160. This warning is triggered when you try to trigger a motion task with an absolute target position outside of the selected modulo range (see also MT.CNTL). | Move the absolute target position of the motion task within the modulo range.Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n168 | Invalid bit combination in the motion task control word. | This warning appears with n160. This warning is triggered when you try to trigger a motion task with an invalid bit combination in the motion task control word (see also MT.CNTL). | Correct the MT.CNTL setting for the specific motion task. Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n169 | 1:1 profile cannot be triggered on the fly. | This warning appears with n160. This warning is triggered when you try to trigger a 1:1 profile table motion task while another motion task is currently running. | 1:1 profile table motion tasks should be started from velocity 0. Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n170 | Customer profile table is not initialized. | This warning appears with n160. This warning is triggered when you try to trigger a motion task that uses a customer profile table for generating the velocity profile and when the selected profile table is empty (see MT.CNTL and MT.TNUM. | Change the MT.TNUM parameter for this specific motion task in order to use an initialized profile table. Activation of any new motion or using of DRV.CLRFAULTS will clear the warning. | None |
| n179 | Teaching of Cogging compensation stopped before finishing. | The cogging compensation teach move could not be completed. Some common causes are limit switches, mechanical blockage or the drive being disabled due to a fault. | Make sure your motor is able to move the distance required by the cogging compensation teach move and start the move again. | N/A |
| n180 | Cogging compensation not active. Axis needs to be homed first. | Using a non-absolute feedback a homing procedure is needed before cogging compensation can be applied. | Execute a homing procedure or deactivate cogging compensation. | N/A |
| F201 | Internal RAM failed. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F202 | External RAM failed. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F203 | Code Integrity failed. | Software failure detected. FPGA register access failure occurred. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F204 | Control board EEPROM read failed. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F205 | Control board EEPROM corrupted serial num stamp. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F206 | Control board EEPROM corrupted serial num data. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F207 | Control board EEPROM corrupted parameter stamp. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F208 | Control board EEPROM corrupted parameter data. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F209 | Power board EEPROM read failed. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F210 | Power board EEPROM corrupted serial num stamp. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F212 | Power board EEPROM corrupted serial num data. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F213 | Power board EEPROM corrupted parameter stamp. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F214 | Power board EEPROM corrupted parameter data. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F219 | Control board EEPROM write failed. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F230 | Power board EEPROM write failed. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F232 | Power board EEPROM invalid data. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
|
F234 n234 |
Control over temperature sensor 1. | High temperature limit reached. | Check cabinet ventilation system. | Disable power stage |
|
F235 n235 |
Power over temperature sensor 1. | Disable power stage | ||
|
F236
n236 |
Power over temperature sensor 2. | Disable power stage | ||
|
F237 n237 |
Power over temperature sensor 3. | Disable power stage | ||
|
F240
n240 |
Control under temperature sensor 1. | Low temperature limit reached. | Check cabinet ventilation system. | Disable power stage |
|
F241
n241 |
Power under temperature sensor 1. | Disable power stage | ||
|
F242
n242 |
Power under temperature sensor 2. | Disable power stage | ||
|
F243 n243 |
Power under temperature sensor 3. | Disable power stage | ||
| F245 | External Fault. | This fault is user generated and is caused by user settings. | Users can configure a digital input to trigger this fault (DINx.MODE = 10). The fault occurs according to this input setting. Clear the input to clear the fault. | Disable power stage |
| F247 | Vbus read is out of thresholds. | Hardware problem in bus measurement. | Troubleshoot and repair hardware problem. | Disable power stage |
| F248 | Option board EEPROM corrupted. | EEPROM failure detected. | Restart drive. If issue persists, exchange drive. | Disable power stage |
| F249 | Option board downstream checksum. | Communications with the I/O on the option board failed. | DRV.CLRFAULTS. If issue persists If issue persists, contact technical support. | Disable power stage |
| F250 | Option board upstream checksum. | Communications with the I/O on the option board failed. | DRV.CLRFAULTS. If issue persists If issue persists, contact technical support. | Disable power stage |
| F251 | Option board watchdog. | Communications with the I/O on the option board failed. | DRV.CLRFAULTS. If issue persists If issue persists, contact technical support. | Disable power stage |
| F252 | Firmware and option board FPGA types are not compatible. | The option board FPGA is not compatible with this hardware. | Download the correct firmware file for this drive. | Disable power stage |
| F253 | Firmware and option board FPGA versions are not compatible. | The version of the option board FPGA is not compatible with this firmware. | Download the correct firmware file for this drive. | Disable power stage |
| F256 | Analog Input over voltage | The analog input value is above the AIN.OVFTHRESH level. | Check the analog input signal or change the AIN.OVFTHRESH value. | Controlled stop |
| F257 | Analog Input under voltage | The analog input value is below the AIN.UVFTHRESH level. | Check the analog input signal or change the AIN.UVFTHRESH value. | Controlled stop |
| n256 | Warning: Analog Input over voltage | The analog input value is above the AIN.OVWTHRESH level. | Check the analog input signal or change the AIN.OVWTHRESH value. | None |
| n257 | Warning: Analog Input under voltage | The analog input value is below the AIN.UVWTHRESH level. | Check the analog input signal or change the AIN.UVWTHRESH value. | None |
| n258 | Warning: Fan not spinning. | The connected fan of the device is not spinning correctly. | Restart drive. If issue persists, exchange drive. | None |
|
F301 n301 |
Motor overheated. | Motor overheated. | Check ambient temperature. Check motor mounting heat sink capability | Disable power stage |
| F302 | Over speed. | Motor exceeded VL.THRESH value. | Increase VL.THRESH or lower velocity command. | Dynamic braking |
| F303 | Run away. | Motor did not follow command values. | Current command to the motor is too high for too long. Reduce servo gains, or reduce command trajectory aggressiveness. | Controlled stop |
|
F304
n304 |
Motor Foldback. | Maximum motor power has been exceeded; the power has been limited to protect the motor | Motion is requiring too much power. Change move profile to reduce load on motor. Check for load jamming or sticking. Check that current limits are set correctly. | Controlled stop |
| F305 | Brake open circuit. | Motor brake open circuit. Fault threshold is 200 mA. | Check cabling and general functionality. For special low current brake applications, the F305 fault can be bypassed using the setting motor.brake = 100. | Dynamic braking |
| F306 | Brake short circuit. | Motor brake short circuit. | Check cabling and general functionality. Check that MOTOR.TBRAKERLS and MOTOR.TBRAKEAPP are configured. | Dynamic braking |
| F307 | Brake applied during Enable-State. | Motor brake closed unexpectedly. | Check cabling and general functionality. | Dynamic braking |
| F308 | Voltage exceeds motors rating. | Drive bus voltage exceeds the motor’s defined voltage rating. | Make sure that the motor fits the driving rating. | Disable power stage |
| F309 | Motor I2t load over fault threshold. | Motor I2t load (IL.MI2T) has exceeded the fault threshold IL.MI2TFTHRESH. This fault can only be generated in the case that the motor protection mode IL.MIMODE has been set to 1. | Reduce the load of the drive e.g. by adjusting acceleration / deceleration ramps. | Disable power stage |
| n309 | Motor I2t load. reduce load | Motor I2t load (IL.MI2T) has exceeded the warning threshold IL.MI2TWTHRESH. This warning can only be generated in the case that the motor protection mode IL.MIMODE has been set to 1. | Reduce the load of the drive by adjusting lower acceleration / deceleration ramps. | None |
| F312 | Brake released when it should be applied. | Brake disengaged unexpectedly. | Check cabling and general functionality. | Controlled stop |
| F314 | Motor phase loss detected. | One or multiple motor lines are not properly connected. | Check the motor connector/wiring on the AKD. | Disable power stage |
| F315 | Temperature sensor connection fault. | Feedback motor temperature sensor disconnected or defect. | Check temperature sensor connection and resistance. | Disable power stage |
| F401 | Failed to set feedback type. | Feedback is not connected or wrong feedback type selected | Check primary feedback (X10 connection). | Dynamic braking |
| F402 | Analog signal amplitude fault. | Analog signal amplitude is too low or too high. Applicable to all feedback types with sin/cos lines (including Resolver, Endat 2.1, pure Sin/Cos ect.). | Check primary feedback (X10 connection), resolver and sine/cos encoder only. | Dynamic braking |
| F403 | EnDat communication fault. | General communication problem with feedback. | Check primary feedback (X10 connection), EnDat only. If feedback is linear, check calibration. | Dynamic braking |
| F404 | Illegal Hall state (111, 000). | Hall sensor returns invalid Hall state (111, 000); either all Hall sensors are on or off. Legal Hall states are 001, 011, 010, 110, 100, and 101. This fault can be caused by a broken connection in any one of the Hall signals. | Check the feedback wiring; check all feedback connectors to ensure all pins are positioned correctly. | Dynamic braking |
| F405 | BiSS watchdog fault. | Bad communication with the feedback device. | Check primary feedback (X10 connection), Biss only. | Dynamic braking |
| F406 | BiSS multi cycle fault. | |||
| F407 | BiSS sensor fault. | |||
| F408 | SFD configuration fault. | Bad communication with the feedback device. | Internal feedback failure. Return to manufacturer for repair. | Dynamic braking |
| F409 | SFD UART over run fault. | Internal feedback failure. Return to manufacturer for repair. | ||
| F410 | SFD UART frame fault. | Internal feedback failure. Return to manufacturer for repair. | ||
| F412 | SFD UART parity fault. | Internal feedback failure. Return to manufacturer for repair. | ||
| F413 | SFD transfer timeout. | Check primary feedback (X10 connection), SFD only. | ||
| n414 | SFD single corrupted position. | Internal feedback failure. Return to manufacturer for repair. | ||
| F415 | SFD multiple CRC error. | General communication problem with feedback (internal feedback failure). | Check primary feedback (X10 connection). Contact manufacturer for repair. | Dynamic braking |
| F416 | SFD transfer incomplete. | General communication problem with feedback (internal feedback failure). | Check primary feedback (X10 connection), SFD only. | Dynamic braking |
| F417 | Broken wire in primary feedback. | In primary feedback, a broken wire was detected (incremental encoder signal amplitude). | Check feedback cable continuity. | Dynamic braking |
| F418 | Primary feedback power supply. | Power supply fault for primary feedback. | Check primary feedback (X10 connection). | Dynamic braking |
| F419 | Encoder init procedure failed. | Phase find procedure did not complete successfully. | Check encoder wiring, reduce/balance motor load prior to phase finding. | Disable power stage |
| F420 | FB3 Endat communication fault. | A communication error was detected with the EnDat 2.2 device connected to the X9 connector. | Check pinout and FB3 configuration and reconnect feedback. If problems persist, contact customer support. | Dynamic braking |
| F421 | SFD resolver sensor fault. | Sensor or sensor wiring failure inside motor. | Try resetting the fault. If it reappears return motor for repair. | Dynamic braking |
| F423 | NV Failure – Extended Multiturn. | The position saved in memory is corrupted. | Home axis or disable extended multiturn. If the fault persists, send the drive for repair. | Disable power stage |
|
F438 n438 |
Deviation from predicted trajectory fault. | Motor did not follow command values. Motor exceeded maximum allowed position following error (numeric). | Check for increased load, jamming or sticking. Is position error set too low? | Controlled stop |
|
F439
n439 |
Following error magnitude fault. | Motor did not follow command values. Motor exceeded maximum allowed position following error (user). | Check feedback commutation setup and tuning parameters. | Controlled stop |
| F450 | Following error presentation. | Motor did not follow command values. Motor exceeded maximum allowed position following error (presentation). | Check feedback commutation setup and tuning parameters. | Controlled stop |
|
F451 n451 |
Feedback battery fault. | The external battery voltage is too low. The F451 fault is generated if the AKD is not powered. The n451 warning is generated if the AKD is powered. This fault can be inhibited with FAULT451.ACTION. | Check or replace the external battery. | Dynamic braking |
| F452 | Extended Multiturn not supported with this feedback. | Non-multiturn feedback is connected while FB1.PMTSAVEEN is active. | Connect multiturn feedback to the drive or disable extended multiturn. | Disable power stage |
| F453 | Tamagawa communication fault (timeout). | Bad communication with the feedback device. Cabling or shielding fault, or internal feedback failure. | Check the cabling to the drive and if the problem persists then return the feedback to the manufacturer for repair. | Dynamic braking |
| F454 | Tamagawa communication fault (transfer incomplete). | |||
| F456 | Tamagawa communication fault (CRC). | |||
| F457 | Tamagawa communication fault (start timeout). | |||
| F458 | Tamagawa communication fault (UART Overrun). | |||
| F459 | Tamagawa communication fault (UART Framing). | |||
| F460 | Tamagawa encoder fault (over speed). | This fault is generated when the shaft is rotated above a maximum speed that can be maintained while the external battery is powered and the drive is powered off. | Reset the fault on the drive with DRV.CLRFAULTS. | Dynamic braking |
| F461 | Tamagawa encoder fault (counting Error). | When the feedback is powered on the position (within one revolution) was incorrect because of a problem with the feedback device. | Reset the fault on the drive with DRV.CLRFAULTS, if the problem persists then clean the feedback code plate. | Dynamic braking |
| F462 | Tamagawa encoder fault (counting overflow). | Multi-turn counter has overflowed. | Reset the fault on the drive with DRV.CLRFAULTS. | Dynamic braking |
| F463 | Feedback overheat fault. | The temperature of the encoder substrate exceeds overheating detection temperature during main power-on. | Reset the fault on the drive with DRV.CLRFAULTS after temperature of encoder is lowered. | Dynamic braking |
| F464 | Tamagawa encoder fault (multi-turn error). | Any bit-jump occurs in the multi-turn signal during main power-on. | Return to the origin. Reset the fault on the drive with DRV.CLRFAULTS. | Dynamic braking |
| F465 | Excessive shock detected by feedback device. |
1. Excessive shock from an impact or vibration has caused an error in the feddback device.
or 2. Internal error in the feedback device mechanism, resulted in bad position data. |
1. Reduce external impacts to the motor housing and shaft. Tune the control loops filters. Reduce gains, particularly feed forward gains. Reduce maximum commanded acceleration.
or 2. Replace the feedback device. |
Dynamic braking |
| F467 | Feedback fault on feedback 1 (See FB1.FAULTS for details). | The feedback device malfunctioned. | Check FB1.FAULTS for detailed fault information. If using a BiSS feedback device, fault 467 indicates a communications fault with the BiSS feedback device. No additional information is available via FB1.FAULTS for this fault when using a BiSS feedback device. | Dynamic braking |
| F469 | FB1.ENCRES is not power of two, Remote Commutation not possible. | Feedback Type 43 requires that the feedback resolution be a power of two. Feedback Type 43 is not supported for all feedback resolutions. | If the remote feedback device's resolution is a power of two, enter that value in FB1.ENCRES. Otherwise, choose a feedback device with a supported resolution (power of two) and enter that value in FB1.ENCRES. | Dynamic braking |
| F470 | Feedback fault on feedback 3. | Feedback is not connected or general communication problem. | Check tertiary feedback (X9 connection). Check FB3.FAULTS for detailed fault information. | Dynamic braking |
| F471 | Operation in Position Mode with Halls Only feedback not allowed. | Operation in Position Mode with Halls Only feedback not allowed. | Set your drive’s mode of operation to velocity or torque when using a Halls Only feedback. | Dynamic braking |
| F473 | Wake and Shake - Insufficient movement | There was less movement than defined by WS.DISTMIN. | Increase WS.IMAX and/or WS.T. Or try using WS.MODE 1 or 2. | Disable power stage |
| F475 | Wake and Shake - Excess movement | WS.DISTMAX has been exceeded in WS.MODE 0. Or more than 360 degrees was traveled in WS.MODE 2. | Increase WS.DISTMAX value or reduce WS.IMAX or WS.T. Wake and Shake is not suported for vertical/overhung loads. | Disable power stage |
| F476 | Wake and Shake - Fine-Coarse delta too large. | The angle difference between the coarse and fine calculation was larger than 72 deg. | Modify WS.IMAX or WS.T and try again. | Disable power stage |
|
F478 n478 |
Wake and Shake - Over speed | WS.VTHRESH was exceeded. | Increase WS.VTHRESH value or reduce WS.IMAX or WS.T. | Disable power stage |
|
F479
n479 |
Wake and Shake - Loop angle delta too large. | The angle between complete loops was larger than 72 deg. | Modify WS.IMAX or WS.T and try again. | Disable power stage |
| F480 | Field bus command velocity too high. | Fieldbus command velocity exceeds VL.LIMITP. | Lower fieldbus command trajectory, or increase the value of VL.LIMITP. | Disable power stage |
| F481 | Field bus command velocity too low. | Fieldbus command velocity exceeds VL.LIMITN. | Increase fieldbus command trajectory, or decrease the value of VL.LIMITN. | Disable power stage |
| F482 | Wake and Shake - Commutation not initialized. | The motor requires the commutation initialization (there are no encoder commutation tracks, Hall sensors, etc.) and no successful Wake and Shake sequence has been performed | Clear any faults, activate the Wake and Shake procedure (WS.ARM) and enable the drive. | Disable power stage |
| F483 | Wake and Shake - Motor U phase missing. | No current was detected in the motor's U phase during Wake and Shake initialization (Mode 0 only). | Check the motor connections and WS.IMAX (very low current may produce this error). | Disable power stage |
| F484 | Wake and Shake - Motor V phase missing. | No current was detected in the motor's V phase during Wake and Shake initialization (Mode 0 only). | Check the motor connections and WS.IMAX (very low current may produce this error). | Disable power stage |
| F485 | Wake and Shake - Motor W phase missing. | No current was detected in the motor's W phase during Wake and Shake initialization (Mode 0 only). | Check the motor connections and WS.IMAX (very low current may produce this error). | Disable power stage |
| F486 | Input change rate exceeds maximum speed of emulated encoder. | Motor velocity exceeds the maximum speed the emulated encoder output can generate. | Reduce value of DRV.EMUEPULSEWIDTH. | Controlled stop |
| F487 | Wake and Shake - Validating Positive Movement Failed. | After applying a positive current, motor moved in the wrong direction. | Check motor phase wiring and motor encoder wiring is correct. | Disable power stage |
| F489 | Wake and Shake - Validating Negative Movement Failed. | After applying a negative current, motor moved in the wrong direction. | Check motor phase wiring and motor encoder wiring is correct. | Disable power stage |
| F490 | Wake and Shake - Validating Comm. angle timed out. | During one of the W&S validation stages, the drive stopped responding to commands. | Contact customer support. | Disable power stage |
| F491 | Wake and Shake - Validating Comm. angle moved too far - Bad Comm Angle. | After applying a current, the motor moved too far (>15 electrical degrees). | This indicates a poor motor phase angle was found by Wake and Shake. Revise Wake and Shake parameters, and re-run Wake and Shake. | Disable power stage |
| F492 | Wake and Shake - Validating Comm. angle required more than MOTOR.ICONT | A current larger than MOTOR.ICONT was used to excite the motor. |
This indicates one of the following:
|
Disable power stage |
| F493 | Invalid commutation detected - motor accelerating in the wrong direction. Motor phase may be incorrect. | The velocity of the motor exceeded WS.CHECKV and the sign of the current was not equal to the sign of motor acceleration or the sign of motor velocity for a period of time larger than WS.CHECKT. | 1. Check motor phase wiring 2. Re-configure wake and shake (if Mode 0 or 1 is used) 3. Re-run wake and shake to determine correct commutation angle | Dynamic braking |
| n495 | Failed to process recorder cogging compensation table. | The drive was unable to retrieve or process the data gathered during the cogging compensation teach move. | Try starting another cogging compensation teach move. Should the warning continue to appear, contact customer support. | N/A |
|
F501 n501 |
Bus over voltage. | Bus voltage too high. Usually, this problem is load related. | Reduce load or change motion profile. Check system regen capacity; add capacity if needed. Check mains voltage. | Disable power stage |
| F502 | Bus under voltage. Warning issued prior to fault. | Bus voltage below threshold value. | Check mains voltage. | Controlled stop |
| F503 | Bus capacitor overloaded. | Single phase AC input on a drive only rated for three-phase input or excessive single-phase power load. | Check mains voltage. | Controlled stop |
| F504 | 1V2 over voltage. | Internal supply voltage fault detected. | Check wiring for electromagnetic compatibility (EMC). If issue persists exchange drive. | Controlled stop |
| F505 | 1V2 under voltage. | |||
| F506 | 2V5 over voltage. | |||
| F507 | 2V5 under voltage. | |||
| F508 | 3V3 over voltage. | |||
| F509 | 3V3 under voltage. | |||
| F510 | 5V0 over voltage. | |||
| F512 | 5V0 under voltage. | |||
| F513 | +12V0 over voltage. | |||
| F514 | +12V0 under voltage. | |||
| F515 | -12V0 over voltage. | |||
| F516 | -12V0 under voltage. | |||
| F517 | Analog 3V3 over voltage. | |||
| F518 | Analog 3V3 under voltage. | |||
| F519 | Regen short circuit. | Regen resistor short circuit. | Regen IGBT short circuit. Contact technical support. | Disable power stage |
|
F521
n521 |
Regen over power. | Too much power stored in regen resistor. | Either get larger regen resistor or use DC bus sharing to dissipate power. | Disable power stage |
| F523 | Bus over voltage FPGA. | Bus over voltage hard fault. | Check mains voltage and check system brake capacity. | Disable power stage |
|
F524 n524 |
Drive Foldback. | Maximum drive power has been exceeded. The power has been limited to protect the drive. | Motion requires too much power. Change profile to reduce load . | Controlled stop |
| F525 | Output over current. | Current exceeds drive peak. | Check for short or feedback faults. | Disable power stage |
| F526 | Current sensor short circuit. | 1. Current sensor short circuit. 2. Motor cable plugged in upside down | 1. Restart drive. If issue persists, contact technical support. 2. Plug in cable right-side up. | Disable power stage |
| F527 | Iu current AD converter stuck. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F528 | Iv current AD converter stuck. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F529 | Iu current offset limit exceeded. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F530 | Iv current offset limit exceeded. | Hardware failure detected. | Restart drive. If issue persists, contact technical support. | Disable power stage |
| F531 | Power stage fault. | Hardware failure detected. | Restart drive. If issue persists, replace drive. | Disable power stage |
| F532 | Drive motor parameters setup incomplete. | Before a motor can be enabled, you must configure a minimum set of parameters. These parameters have not been configured. | Issue the command DRV.SETUPREQLIST to display the list of the parameters that you must configure. Configure these parameters either manually or automatically. You can manually configure these parameters in three ways: (1) set each parameter individually; (2) use the setup wizard to select the motor; or (3) select the motor type from the motor data base in the Motor window (MOTOR.AUTOSET must be set to 0 (off)). If you use the Motor window, you must first select the feedback type. If the motor has Biss Analog, Endat, or SFD feedback (feedback with memory), then these parameters are set automatically when MOTOR.AUTOSET is set to 1 (on). | Disable power stage |
| F534 | Failed to read motor parameters from feedback device. | Motor either does not have motor feedback memory, or the motor feedback memory is not programmed properly so the parameters cannot be read. | Try to read parameters again by clicking the Disable and Clear Faults button, or by issuing the DRV.CLRFAULTS command. If this attempt is not successful, then set MOTOR.AUTOSET to 0 (off) and program the parameters using the setup wizard or manually set up the parameters. If the motor has motor memory (Biss Analog, Endat, and SFD motors have motor memory), return the motor to have the memory programmed. | Dynamic braking |
| F535 | Power-board over-temperature fault. | The power-board temperature sensor indicates more than 85 °C. | Reduce the load of the drive or ensure better cooling. | Disable power stage |
| F536 | Standby power supply fault. | Standby voltage circuit overloaded. | Check total 24 V power load of AKD-N in the strings (sum of drive and motor brake supply). The AKD-C must be power-cycled to recover from this fault. | Disable Drives |
| F537 | Precharge fault. | Precharge process could not be performed in a reasonable amount of time. | Look for a shortcut in the string (cable) or exchange hardware | Disable Drives and Unpower Strings |
|
N541 |
AC input phase 1 missing. | Mains supply failure detected, phase L1 missed on AKD-C. | Check power connector and power source. | Disable Drives and Unpower Strings |
|
N542 |
AC input phase 2 missing. | Mains supply failure detected, phase L2 missed on AKD-C. | Check power connector and power source. | Disable Drives and Unpower Strings |
|
N543 |
AC input phase 3 missing. | Mains supply failure detected, phase L3 missed on AKD-C. | Check power connector and power source. | Disable Drives and Unpower Strings |
| F545 | String current over peak limit | String current is higher than AKD-C Rated Peak Current. | Lower AKD-N current limits to prevent overdrawing AKD-C current | Disable Drives and Unpower Strings |
| F546 | String current over continuous limit | String current is higher than AKD-C Rated Continuous Current (I²T). | Lower AKD-N current limits to prevent overdrawing AKD-C current | Disable Drives and Unpower Strings |
| F560 | Regen near capacity, could not prevent over voltage. | An F501 Bus Over Voltage has occurred while the Regen Resistor was at or above 75% of its dissipation capacity. | Increase the size of regen resistor to be able to dissipate more power. | Disable power stage |
| F561 | More than 8 AKD-Ns connected at string2 | Too many drives on string 2. | Reduce NSDs on String 2 to 8 or less | Disable Drives and Unpower Strings |
| F562 | More than 8 AKD-Ns connected at string1 | Too many drives on string 1. | Reduce NSDs on String 1 to 8 or less | Disable Drives and Unpower Strings |
| F564 | Number of connected nodes on string 1 has decreased. | Drive has been removed from string 1. | Investigate AKD-N Ethercat communication, determine where network connection failed. | Disable Drives and Unpower Strings |
| F565 | Number of connected nodes on string 2 has decreased. | Drive has been removed from string 2. | Investigate AKD-N Ethercat communication, determine where network connection failed. | Disable Drives and Unpower Strings |
|
N570 |
Phase loss. | Phase loss detected on HV48. | Check mains power voltage. Fault action configurable by FAULT570.ACTION. | Disable power stage |
| n582 | Velocity has been limited commutation speed to less than 600Hz to meet ECCN 3A225 requirements. | Motor Velocity has exceeded the allowed commutation speed (599Hz). | Refer to ECCN 3A225 Limitations for Induction Motors. | Velocity command will be clamped at ECCN 3A225 regulation. |
| Incorrect hall state sequencing. | Sequence of measured hall states does not match movement of the encoder. | Check hall sensor wiring and encoder counting direction or disable the fault / warning with FAULT583.ACTION.. | Dynamic braking | |
| F587 | Loss of all AC input phases. | Mains supply failure detected. | Check power connector and power source. | Disable Drives and Unpower Strings |
| n601 | Modbus data rate is too high. | Modbus controller data rate is too high. | Reduce data rate. | Disable power stage |
|
F602 |
Safe torque off. | Safe torque off function has been triggered. | Reapply supply voltage to STO if safe to do so. | Disable power stage |
| n603 | OPMODE incompatible with CMDSOURCE | This warning is generated when the drive is enabled and the gearing command source is selected at the same time as torque or velocity op-mode. | Select a different DRV.OPMODE and DRV.CMDSOURCE combination. | Disable power stage |
| n604 | EMUEMODE incompatible with DRV.HANDWHEELSRC. | Emulated encode mode is incompatible with the selected handwheel. source. | Select a compatible emulated encode mode or change handwheel source. | Disable power stage |
| F621 | Control Board CRC fault. | Communications with the Power Board Failed | DRV.CLRFAULTS. If issue persists, contact technical support. | Disable power stage |
| F623 | Power Board CRC fault. | |||
| F624 | Power Board Watchdog fault. | |||
| F625 | Power Board Communication fault. | |||
| F626 | Power Board FPGA not configured. | |||
| F627 | Control Board Watchdog fault. | |||
| F628 | AKD-C Front door packet not received on String 1. | A data packet has not been received by the AKD-N or AKD-C (String 1) | Check cables and clear the fault. | Disable Drives and Unpower Strings |
| F629 | AKD-C Front door packet not received on String 2. | A data packet has not been received by the AKD-C (String 2) | Check cables and clear the fault. | Disable Drives and Unpower Strings |
| F630 | FPGA cyclic read fault. | FPGA-to-firmware data access error. | DRV.CLRFAULTS. If issue persists, contact technical support. | Disable power stage |
| F631 | Issue command timed out. | Processing a command took longer than the command timeout (10-60 sec depending on the command). | Try reducing the CPU load of the drive by deactivating unused features or changing the fieldbus cycle time. | Controlled stop |
| F634 | Regen test failed. | The test for the regen resistor failed. | Check cabling of regen resistor and run REGEN.TEST command again. | Disable power stage |
| F701 | Fieldbus Runtime. | Runtime communication fault. | Check fieldbus connections (X11), settings, and control unit. | Controlled stop |
|
F702
n702 |
Fieldbus Communication lost. | All fieldbus communication was lost. | Check fieldbus connections (X11), settings, and control unit. | Controlled stop |
| F703 | Emergency timeout occurred. | Motor did not stop in the timeout defined. | Change timeout value, change stop parameters, improve tuning. | Disable power stage |
|
n706 |
Fieldbus cyclic setpoints missing. | Fieldbus master has stop sending setpoints within a certain timeout values. | Check the fieldbus connection and wiring. | Controlled stop |
